Circuit VA LLC (“Circuit VA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
1. Information We Collect
We collect personal information that you voluntarily provide when using our services, including:
- Name
- Email address
- Phone number
- Mailing address
- Company name
- Job title
- Service and support details
We may also collect basic technical information such as IP address, browser type, device information, and website usage data to operate and improve our services.
2. How We Use Your Information
We use your information only for business and service purposes, including:
- Providing IT support and managed services
- Responding to service requests and inquiries
- Scheduling appointments and maintenance
- Sending account and service-related communications
- Processing payments and service agreements
- Maintaining security and improving service performance
- Complying with legal obligations
3. SMS Communications
By providing your mobile phone number and opting in, you consent to receive SMS messages from Circuit VA related to IT support, ticket updates, service notifications, appointment scheduling, maintenance alerts, and account-related communications.
Message frequency varies based on service activity. Message and data rates may apply.
Reply STOP to opt out at any time. Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchase or service.
4. SMS Data Protection
No mobile information, SMS opt-in data, or SMS consent information will be sold, rented, shared, transferred, or disclosed to any third parties or affiliates for marketing, advertising, or lead generation purposes.
SMS opt-in data and consent are used solely for delivering SMS communications related to our services.
5. Sharing of Information
We do not sell personal information.
We may share personal information only with service providers that assist in operating our business, including:
- Cloud hosting providers
- IT and security service providers
- Payment processors
- Customer support platforms
These service providers are contractually required to use information only as necessary to provide services to us and are prohibited from using it for marketing or advertising purposes.
We do not share phone numbers or SMS consent data with third parties.
6. Cookies and Analytics
We may use cookies and basic analytics tools to understand website performance, improve functionality, and maintain security. These tools are not used for advertising or marketing profiling.
7. Data Retention
We retain personal information only as long as necessary to provide services, fulfill contractual obligations, comply with legal requirements, and resolve disputes.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.
9. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 18.
10. Your Privacy Rights
Depending on your state of residence, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Request information about how your data is used
To exercise these rights, contact us at info@circuitva.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Information
Circuit VA LLC
4944 Millridge Parkway East, Unit 1600
Midlothian, VA 23112
Email: info@circuitva.com
13. Compliance Statement
This Privacy Policy is publicly accessible from our website homepage.
No mobile information, SMS opt-in data, or SMS consent information will be sold, rented, shared, transferred, or disclosed to any third parties or affiliates for marketing, advertising, or lead generation purposes.